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pickup","peerGroup":"Large"},{"name":"Merchant 24","city":"Bayside","orders":367,"onTime":0.768,"change":0.1,"cause":"Missed pickup","peerGroup":"Medium"},{"name":"Merchant 25","city":"Lakeview","orders":258,"onTime":0.788,"change":0.104,"cause":"Weight error","peerGroup":"Medium"},{"name":"Merchant 26","city":"Westfield","orders":318,"onTime":0.799,"change":-0.056,"cause":"Weight error","peerGroup":"Medium"},{"name":"Merchant 27","city":"Westfield","orders":475,"onTime":0.897,"change":0.04,"cause":"Missed pickup","peerGroup":"Medium"},{"name":"Merchant 28","city":"Bayside","orders":391,"onTime":0.82,"change":0.038,"cause":"Weight error","peerGroup":"Medium"},{"name":"Merchant 29","city":"Northport","orders":417,"onTime":0.861,"change":-0.042,"cause":"Missed pickup","peerGroup":"Medium"},{"name":"Merchant 30","city":"Hillcrest","orders":50,"onTime":0.857,"change":0.016,"cause":"Weight error","peerGroup":"Small"},{"name":"Merchant 31","city":"Westfield","orders":750,"onTime":0.904,"change":0.074,"cause":"Weight error","peerGroup":"Large"},{"name":"Merchant 32","city":"Lakeview","orders":548,"onTime":0.735,"change":0.056,"cause":"Carrier delay","peerGroup":"Large"},{"name":"Merchant 33","city":"Lakeview","orders":428,"onTime":0.793,"change":0.034,"cause":"Carrier delay","peerGroup":"Medium"},{"name":"Merchant 34","city":"Lakeview","orders":762,"onTime":0.696,"change":0.086,"cause":"Missed pickup","peerGroup":"Large"},{"name":"Merchant 35","city":"Northport","orders":231,"onTime":0.888,"change":0.038,"cause":"Missed pickup","peerGroup":"Medium"},{"name":"Merchant 36","city":"Northport","orders":1184,"onTime":0.745,"change":-0.008,"cause":"Address issue","peerGroup":"Large"},{"name":"Merchant 37","city":"Westfield","orders":287,"onTime":0.893,"change":0.067,"cause":"Weight error","peerGroup":"Medium"},{"name":"Merchant 38","city":"Westfield","orders":142,"onTime":0.767,"change":0.052,"cause":"Missed pickup","peerGroup":"Small"},{"name":"Merchant 39","city":"Northport","orders":1180,"onTime":0.796,"change":-0.021,"cause":"Carrier delay","peerGroup":"Large"},{"name":"Merchant 40","city":"Bayside","orders":107,"onTime":0.913,"change":0.015,"cause":"Weight error","peerGroup":"Small"}],"queue":[{"order":"ORD-56098","waybill":"WB-63263223","merchant":"Merchant 22","city":"Northport","carrier":"Carrier C","stage":"Awaiting pickup","promised":"2026-09-28","issue":"Missed pickup","hoursLeft":36},{"order":"ORD-51341","waybill":"WB-64709585","merchant":"Merchant 16","city":"Riverside","carrier":"Carrier A","stage":"Awaiting pickup","promised":"2026-09-29","issue":"Carrier delay","hoursLeft":56},{"order":"ORD-54990","waybill":"WB-70207076","merchant":"Merchant 10","city":"Bayside","carrier":"Carrier A","stage":"Out for delivery","promised":"2026-09-30","issue":"Missed pickup","hoursLeft":76},{"order":"ORD-57814","waybill":"WB-90128628","merchant":"Merchant 03","city":"Westfield","carrier":"Carrier A","stage":"Out for delivery","promised":"2026-09-28","issue":"Address issue","hoursLeft":28},{"order":"ORD-50493","waybill":"WB-85317384","merchant":"Merchant 31","city":"Riverside","carrier":"Carrier C","stage":"In transit","promised":"2026-09-29","issue":"Carrier delay","hoursLeft":64},{"order":"ORD-57735","waybill":"WB-60341581","merchant":"Merchant 23","city":"Northport","carrier":"Carrier B","stage":"Awaiting pickup","promised":"2026-09-27","issue":"Missed pickup","hoursLeft":12},{"order":"ORD-53446","waybill":"WB-21770796","merchant":"Merchant 22","city":"Lakeview","carrier":"Carrier A","stage":"Out for delivery","promised":"2026-09-27","issue":"Carrier delay","hoursLeft":16},{"order":"ORD-51621","waybill":"WB-33883685","merchant":"Merchant 12","city":"Northport","carrier":"Carrier A","stage":"Out for delivery","promised":"2026-09-28","issue":"Address issue","hoursLeft":28},{"order":"ORD-55763","waybill":"WB-97266413","merchant":"Merchant 29","city":"Hillcrest","carrier":"Carrier A","stage":"Awaiting pickup","promised":"2026-09-28","issue":"Missed pickup","hoursLeft":32},{"order":"ORD-53237","waybill":"WB-45139378","merchant":"Merchant 03","city":"Northport","carrier":"Carrier C","stage":"In transit","promised":"2026-09-27","issue":"Carrier delay","hoursLeft":8},{"order":"ORD-55474","waybill":"WB-90715992","merchant":"Merchant 09","city":"Riverside","carrier":"Carrier C","stage":"Out for delivery","promised":"2026-09-27","issue":"Missed pickup","hoursLeft":16},{"order":"ORD-58980","waybill":"WB-45229183","merchant":"Merchant 09","city":"Hillcrest","carrier":"Carrier B","stage":"In transit","promised":"2026-09-28","issue":"At risk","hoursLeft":32},{"order":"ORD-48035","waybill":"WB-14787147","merchant":"Merchant 37","city":"Hillcrest","carrier":"Carrier C","stage":"Exception","promised":"2026-09-27","issue":"Missed pickup","hoursLeft":8},{"order":"ORD-50577","waybill":"WB-92601485","merchant":"Merchant 34","city":"Lakeview","carrier":"Carrier B","stage":"In transit","promised":"2026-09-28","issue":"At risk","hoursLeft":40},{"order":"ORD-48264","waybill":"WB-40314052","merchant":"Merchant 11","city":"Westfield","carrier":"Carrier C","stage":"Awaiting pickup","promised":"2026-09-29","issue":"At risk","hoursLeft":60},{"order":"ORD-55547","waybill":"WB-59508297","merchant":"Merchant 07","city":"Northport","carrier":"Carrier A","stage":"In transit","promised":"2026-09-29","issue":"Weight error","hoursLeft":52},{"order":"ORD-49106","waybill":"WB-29515279","merchant":"Merchant 33","city":"Westfield","carrier":"Carrier C","stage":"Awaiting pickup","promised":"2026-09-28","issue":"Weight error","hoursLeft":32},{"order":"ORD-58335","waybill":"WB-28922354","merchant":"Merchant 40","city":"Northport","carrier":"Carrier A","stage":"In transit","promised":"2026-09-28","issue":"Missed pickup","hoursLeft":28},{"order":"ORD-50415","waybill":"WB-90405817","merchant":"Merchant 06","city":"Bayside","carrier":"Carrier C","stage":"In transit","promised":"2026-09-27","issue":"Weight error","hoursLeft":4},{"order":"ORD-52252","waybill":"WB-67644589","merchant":"Merchant 03","city":"Lakeview","carrier":"Carrier B","stage":"Exception","promised":"2026-09-27","issue":"Weight error","hoursLeft":16},{"order":"ORD-53399","waybill":"WB-36287795","merchant":"Merchant 29","city":"Northport","carrier":"Carrier A","stage":"Exception","promised":"2026-09-28","issue":"Weight error","hoursLeft":28},{"order":"ORD-59524","waybill":"WB-79477933","merchant":"Merchant 18","city":"Bayside","carrier":"Carrier A","stage":"Awaiting pickup","promised":"2026-09-30","issue":"Missed pickup","hoursLeft":88},{"order":"ORD-49622","waybill":"WB-23639345","merchant":"Merchant 21","city":"Northport","carrier":"Carrier A","stage":"Awaiting pickup","promised":"2026-09-28","issue":"At risk","hoursLeft":36},{"order":"ORD-48277","waybill":"WB-18374141","merchant":"Merchant 21","city":"Bayside","carrier":"Carrier C","stage":"Awaiting pickup","promised":"2026-09-29","issue":"At risk","hoursLeft":60},{"order":"ORD-48721","waybill":"WB-47649242","merchant":"Merchant 05","city":"Hillcrest","carrier":"Carrier B","stage":"In transit","promised":"2026-09-27","issue":"Missed pickup","hoursLeft":8},{"order":"ORD-54547","waybill":"WB-61832410","merchant":"Merchant 09","city":"Northport","carrier":"Carrier A","stage":"Awaiting pickup","promised":"2026-09-28","issue":"At risk","hoursLeft":36},{"order":"ORD-54816","waybill":"WB-41496068","merchant":"Merchant 01","city":"Riverside","carrier":"Carrier B","stage":"Out for delivery","promised":"2026-09-28","issue":"Missed pickup","hoursLeft":32},{"order":"ORD-55149","waybill":"WB-36382668","merchant":"Merchant 26","city":"Hillcrest","carrier":"Carrier B","stage":"In transit","promised":"2026-09-27","issue":"Carrier delay","hoursLeft":4},{"order":"ORD-51687","waybill":"WB-94730897","merchant":"Merchant 05","city":"Westfield","carrier":"Carrier C","stage":"Awaiting pickup","promised":"2026-09-28","issue":"Carrier delay","hoursLeft":32},{"order":"ORD-58827","waybill":"WB-29414072","merchant":"Merchant 03","city":"Lakeview","carrier":"Carrier C","stage":"In transit","promised":"2026-09-28","issue":"Address issue","hoursLeft":28},{"order":"ORD-57468","waybill":"WB-68387317","merchant":"Merchant 29","city":"Northport","carrier":"Carrier B","stage":"In transit","promised":"2026-09-28","issue":"Address issue","hoursLeft":28},{"order":"ORD-57968","waybill":"WB-33529999","merchant":"Merchant 15","city":"Westfield","carrier":"Carrier B","stage":"Out for delivery","promised":"2026-09-27","issue":"Carrier delay","hoursLeft":12},{"order":"ORD-49884","waybill":"WB-14110257","merchant":"Merchant 36","city":"Bayside","carrier":"Carrier C","stage":"In transit","promised":"2026-09-28","issue":"Carrier delay","hoursLeft":36},{"order":"ORD-54135","waybill":"WB-72158294","merchant":"Merchant 29","city":"Riverside","carrier":"Carrier C","stage":"In transit","promised":"2026-09-27","issue":"At risk","hoursLeft":16},{"order":"ORD-53694","waybill":"WB-19848281","merchant":"Merchant 35","city":"Northport","carrier":"Carrier C","stage":"In transit","promised":"2026-09-30","issue":"At risk","hoursLeft":88},{"order":"ORD-52000","waybill":"WB-96024547","merchant":"Merchant 30","city":"Riverside","carrier":"Carrier A","stage":"In transit","promised":"2026-09-28","issue":"Weight error","hoursLeft":28}],"sources":[{"name":"Orders","state":"good","note":"Updated today at 06:00"},{"name":"Carrier A file","state":"good","note":"Updated today at 05:30"},{"name":"Carrier B file","state":"warning","note":"One day behind"},{"name":"Carrier C file","state":"good","note":"Updated today at 05:45"},{"name":"Cancellations","state":"warning","note":"Temporary source"},{"name":"Customer contacts","state":"critical","note":"Not available"}],"summary":"On-time delivery reached 89.2% this week, up 3.4 points on last week and above the 85% target. Hillcrest is the lowest city, where carrier delays drive most late orders. Missed pickups and weight errors are down since pickup windows moved and labels were checked before handoff. Next: add carrier capacity in Bayside and Lakeview."}